Contact information
We'd Love to Hear From You
Whether you're looking for the perfect tea, have a question about your order, or simply want to learn more about our collection, we're here to help.
At Brimful Brew, we believe every conversation is as meaningful as every cup. Our team is committed to providing thoughtful, personal support and making your experience with us exceptional.
Customer Support
Email
📧 support@brimfulbrew.com
We strive to respond to all inquiries within 1–2 business days.
Phone
📞 (657) 201-7445
If we're unable to answer your call, please leave a voicemail with your name, phone number, and a brief message, and we'll get back to you as soon as possible.
How Can We Help?
We're happy to assist with:
- Questions about our teas and recommendations
- Order status and shipping inquiries
- Pre-orders
- Product availability
- Brewing tips
- Wholesale opportunities
- General questions and feedback
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)
Messages received outside of business hours will be answered as soon as possible on the next business day.
Frequently Asked Questions
Before reaching out, you may find your answer in our Frequently Asked Questions, Shipping Policy, or Love Your Tea Guarantee pages.
Stay Connected
Be the first to hear about new tea arrivals, seasonal collections, exclusive offers, and brewing inspiration by joining the Brimful Brew community.
We're honored to be part of your tea journey and look forward to sharing many memorable cups with you.
Brimful Brew
Every cup, thoughtfully crafted.